VentorTech Support Portal

Welcome to the VentorTech Support Portal

Important notice: support response times may be longer than usual

We're experiencing a high volume of support requests, so you may experience a slight delay in our response. In the meantime, please try searching our knowledge base (using the search bar at the top of our support portal) for answers to common questions.

Thank you for your patience and understanding as we work to expand our team and provide you with the best possible support.

Topics

  1. General Questions
    1. General Questions
    2. Release Notes
    3. Partnership
  2. Connectors
    1. Common Questions
    2. Magento 2
    3. PrestaShop
    Show 2 more
  3. Printing & Labels
    1. Direct Print
    2. ZPL Label Designer

Suggested forms

  • Technical Support in VentorTech Support

    Need help installing, configuring, or troubleshooting? Select this to request assistance.

  • Other Questions in VentorTech Support

    Don't see what you're looking for? Select this option and we'll help you out.

  • Product Demo / Trial Questions in VentorTech Support

    Want to see our products in action, or already testing them and have questions? Request a demo or trial version, or get answers here.

  • Bug(s) in VentorTech Support

    Experiencing unexpected behavior? Submit a bug report to get it resolved.

Powered by Jira Service Management
{"xsrfToken":"bcb65f64c0acf0037b327d7f5d8b983949ac6dc3_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9a9aac54-5ea7-4526-b000-f39e4939f2e6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMWFkNzBhNC0xOWFhLTQzYzgtODc4OC01NGRlOWFiNWYxNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlhOWFhYzU0LTVlYTctNDUyNi1iMDAwLWYzOWU0OTM5ZjJlNiI6WyJyZWFkIl19LCJleHAiOjE3NDc4NjI4ODksIm5iZiI6MTc0Nzg2MjI4OX0.rPVXLtcxOp8UzQMnFf1YR7i5c2EDTsSeXCARg1WWfFY&client=a1ad70a4-19aa-43c8-8788-54de9ab5f169&mode=fit","logoId":"9a9aac54-5ea7-4526-b000-f39e4939f2e6","isLogoAvailable":true,"helpCenterTitle":"Welcome to the VentorTech Support Portal","sharedPortalName":"VentorTech Support Portal","userInitialAnnouncementHeader":"Important notice: support response times may be longer than usual","userInitialAnnouncementMessageWiki":"<p>We're experiencing a high volume of support requests, so you may experience a slight delay in our response. In the meantime, please try searching our knowledge base (using the search bar at the top of our support portal) for answers to common questions.</p>\n<p>Thank you for your patience and understanding as we work to expand our team and provide you with the best possible support.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the VentorTech Support Portal","sharedPortalName":"VentorTech Support Portal","announcementHeader":"Important notice: support response times may be longer than usual","announcementMessage":"We're experiencing a high volume of support requests, so you may experience a slight delay in our response. In the meantime, please try searching our knowledge base (using the search bar at the top of our support portal) for answers to common questions.\n\nThank you for your patience and understanding as we work to expand our team and provide you with the best possible support.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#42464d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9f5c39c2-7a70-4cea-80d8-db40679dabb9/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhMWFkNzBhNC0xOWFhLTQzYzgtODc4OC01NGRlOWFiNWYxNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlmNWMzOWMyLTdhNzAtNGNlYS04MGQ4LWRiNDA2NzlkYWJiOSI6WyJyZWFkIl19LCJleHAiOjE3NDc4NjI4ODksIm5iZiI6MTc0Nzg2MjI4OX0.nmd9RLQpg9uhAP4aApBVfVyFZk66WFrMh4nYOkCHNRs&client=a1ad70a4-19aa-43c8-8788-54de9ab5f169&height=300&mode=fit","bannerMediaApiFileId":"9f5c39c2-7a70-4cea-80d8-db40679dabb9","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#42464d","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ventortech","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"bcb65f64c0acf0037b327d7f5d8b983949ac6dc3_lout","baseUrl":"https://ventortech.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ventortech.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a1ad70a4-19aa-43c8-8788-54de9ab5f169","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"f5742afb750c491db487b3df9eaec610","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}